Adam Grant, a management professor at the Wharton School and author of the new book Give and Take: A Revolutionary Approach to Success said, there was more to success than just having a strong work ethic, developing expertise, and being at the right place at the right time. What I was really interested in was the role that our interactions play in our success — how the connections and relationships we form and the reputations we build affect the results and promotions that we
attain, he added.
On the books “five-minute favor”, he mentioned about how he’d liked the thoughts of adding value to other people’s work and their lives by doing something that takes five minutes or less, like making an introduction or providing some advice, or thanking or recognizing somebody for an otherwise invisible job well done.
There’s a lot of opportunity to think about the products and services that you’re responsible for, the connections and the expertise that you have, and how those can add value to other people. [Those people] might be your employees, your customers, or your colleagues in your community. The question is, Can you look for ways of contributing that are a high benefit to others but potentially a low cost for you or even a win-win?, Adams said.
Management Expert Adam Grant on the Benefits of Being Nice by Ellen Lee [via blog.intuit.com]